KSP Sergeant Josh Lawson said the agency is experiencing an unprecedented level of telecommunicator vacancies.
"It's concerning for us to face this kind of shortage in one of the more critical areas within our agency", said Lawson. "Through retirements and attrition the number of Telecommunicators has dropped significantly."
Lawson assures the staffing shortage has not impacted emergency service response times at post level. "We are fortunate to have dedicated personnel who have stepped up and did what is necessary to ensure that there is not a break in service for Kentuckians."
KSP telecommunicators handle dispatch duties for Kentucky State Troopers and other emergency service agencies. Last year, they answered 2.1 million calls resulting in 500,236 requests for assistance.
The next KSP Telecommunicators Academy is set to begin on September 14, with an expected graduation date of October 16.
